Article 85
Right to Lodge a Complaint with a Market Surveillance Authority
Article 85
Right to lodge a complaint with a market surveillance authority
Without prejudice to other administrative or judicial remedies, any natural or legal person having grounds to consider that there has been an infringement of the provisions of this Regulation may submit complaints to the relevant market surveillance authority.
In accordance with Regulation (EU) 2019/1020, such complaints shall be taken into account for the purpose of conducting market surveillance activities, and shall be handled in line with the dedicated procedures established therefor by the market surveillance authorities.
Corresponding Recitals
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170
/eu-uk-ai-navigator/recital/no-170Recital 170
(170)
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Union and national law already provide effective remedies to natural and legal
persons whose rights and freedoms are adversely affected by the use of AI systems. Without
prejudice to those remedies, any natural or legal person that has grounds to consider that there
has been an infringement of this Regulation should be entitled to lodge a complaint to the
relevant market surveillance authority.
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View Recital