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                      (58) 
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                      Another area in which the use of AI systems deserves special consideration is
                        the access to and enjoyment of certain essential private and public services and benefits
                        necessary for people to fully participate in society or to improve one’s standard of living. In
                        particular, natural persons applying for or receiving essential public assistance benefits and
                        services from public authorities namely healthcare services, social security benefits, social
                        services providing protection in cases such as maternity, illness, industrial accidents,
                        dependency or old age and loss of employment and social and housing assistance, are typically
                        dependent on those benefits and services and in a vulnerable position in relation to the
                        responsible authorities. If AI systems are used for determining whether such benefits and
                        services should be granted, denied, reduced, revoked or reclaimed by authorities, including
                        whether beneficiaries are legitimately entitled to such benefits or services, those systems may
                        have a significant impact on persons’ livelihood and may infringe their fundamental rights,
                        such as the right to social protection, non-discrimination, human dignity or an effective remedy
                        and should therefore be classified as high-risk. Nonetheless, this Regulation should not hamper
                        the development and use of innovative approaches in the public administration, which would stand
                        to benefit from a wider use of compliant and safe AI systems, provided that those systems
                        do not entail a high risk to legal and natural persons. In addition, AI systems used to
                        evaluate the credit score or creditworthiness of natural persons should be classified as
                        high-risk AI systems, since they determine those persons’ access to financial resources or
                        essential services such as housing, electricity, and telecommunication services. AI systems used
                        for those purposes may lead to discrimination between persons or groups and may perpetuate
                        historical patterns of discrimination, such as that based on racial or ethnic origins, gender,
                        disabilities, age or sexual orientation, or may create new forms of discriminatory impacts.
                        However, AI systems provided for by Union law for the purpose of detecting fraud in the offering
                        of financial services and for prudential purposes to calculate credit institutions’ and
                        insurance undertakings’ capital requirements should not be considered to be high-risk under this
                        Regulation. Moreover, AI systems intended to be used for risk assessment and pricing in relation
                        to natural persons for health and life insurance can also have a significant impact on
                        persons’ livelihood and if not duly designed, developed and used, can infringe their fundamental
                        rights and can lead to serious consequences for people’s life and health, including financial
                        exclusion and discrimination. Finally, AI systems used to evaluate and classify emergency calls
                        by natural persons or to dispatch or establish priority in the dispatching of emergency first
                        response services, including by police, firefighters and medical aid, as well as of emergency
                        healthcare patient triage systems, should also be classified as high-risk since they make
                        decisions in very critical situations for the life and health of persons and their property. 
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