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UK GDPR

The UK General Data Protection Regulation

Art. 12 GDPR Section 1 - Transparency and modalities

Transparent information, communication and modalities for the exercise of the rights of the data subject

The controller shall take appropriate measures to provide any information referred to in Articles 13 and 14 and any communication under Articles 15 to 22 and 34 relating to processing to the data subject in a concise, transparent, intelligible and easily accessible form, using clear and plain language, in particular for any information addressed specifically to a child. The information shall be provided in writing, or by other means, including, where appropriate, by electronic means. When requested by the data subject, the information may be provided orally, provided that the identity of the data subject is proven by other means.
The controller shall facilitate the exercise of data subject rights under Articles 15 to 22. In the cases referred to in Article 11(2), the controller shall not refuse to act on the request of the data subject for exercising his or her rights under Articles 15 to 22, unless the controller demonstrates that it is not in a position to identify the data subject.
The controller shall provide information on action taken on a request under Articles 15 to 22 to the data subject without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. The controller shall inform the data subject of any such extension within one month of receipt of the request, together with the reasons for the delay. Where the data subject makes the request by electronic form means, the information shall be provided by electronic means where possible, unless otherwise requested by the data subject.
If the controller does not take action on the request of the data subject, the controller shall inform the data subject without delay and at the latest within one month of receipt of the request of the reasons for not taking action and on the possibility of lodging a complaint with the Commissioner and seeking a judicial remedy.
Information provided under Articles 13 and 14 and any communication and any actions taken under Articles 15 to 22 and 34 shall be provided free of charge. Where requests from a data subject are manifestly unfounded or excessive, in particular because of their repetitive character, the controller may either:
1. charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested; or
2. refuse to act on the request.
The controller shall bear the burden of demonstrating the manifestly unfounded or excessive character of the request.
Without prejudice to Article 11, where the controller has reasonable doubts concerning the identity of the natural person making the request referred to in Articles 15 to 21, the controller may request the provision of additional information necessary to confirm the identity of the data subject.
1. 6A. The Commissioner may publish (and amend or withdraw)—
  1. standardised icons for use in combination with information provided to data subjects under Articles 13 and 14;
  2. a notice stating that other persons may publish (and amend or withdraw) such icons, provided that the icons satisfy requirements specified in the notice as to the information to be presented by the icons and the procedures for providing the icons.
2. 6B. The Commissioner must not publish icons or a notice under paragraph 6A unless satisfied (as appropriate) that the icons give a meaningful overview of the intended processing in an easily visible, intelligible and clearly legible manner or that the notice will result in icons that do so.
If standardised icons are published as described in paragraph 6A (and not withdrawn), the information to be provided to data subjects pursuant to Articles 13 and 14 may be provided in combination with the icons. Where the icons are presented electronically they shall be machine-readable.
[…]

Corresponding Recitals

58 /uk-gdpr/recital/no-58The Principle of Transparency
59 /uk-gdpr/recital/no-59Procedures for the Exercise of the Rights of the Data Subjects

The principle of transparency requires that any information addressed to the public or to the data subject be concise, easily accessible and easy to understand, and that clear and plain language and, additionally, where appropriate, visualisation be used. Such information could be provided in electronic form, for example, when addressed to the public, through a website. This is of particular relevance in situations where the proliferation of actors and the technological complexity of practice make it difficult for the data subject to know and understand whether, by whom and for what purpose personal data relating to him or her are being collected, such as in the case of online advertising. Given that children merit specific protection, any information and communication, where processing is addressed to a child, should be in such a clear and plain language that the child can easily understand.

View Recital

Modalities should be provided for facilitating the exercise of the data subject's rights under this Regulation, including mechanisms to request and, if applicable, obtain, free of charge, in particular, access to and rectification or erasure of personal data and the exercise of the right to object. The controller should also provide means for requests to be made electronically, especially where personal data are processed by electronic means. The controller should be obliged to respond to requests from the data subject without undue delay and at the latest within one month and to give reasons where the controller does not intend to comply with any such requests.

View Recital

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Further Information

This version of the UK GDPR is offered purely as what we hope will be a helpful resource. It does not have the status of law, and should not be relied on as such. Nor do we guarantee it is free from errors. It was originally prepared using a Keeling Schedule made available by the UK Government.

Since then, a consolidated version has also been made available on the legislation.gov.uk pages.

By virtue of section 3 of the European Union (Withdrawal Act) 2018, the GDPR (Regulation (EU) 2016/679) was retained in United Kingdom law as "direct EU legislation". However, the effect of the Data Protection, Privacy and Electronic Communications (Amendments Etc.) (EU Exit) Regulations 2019, as amended by the Data Protection, Privacy and Electronic Communications (Amendments Etc.) (EU Exit) Regulations 2020, was, from 1 January 2021, immediately to make changes to the retained GDPR, and to refer to it as the "UK GDPR". These pages reflect those changes.

This resource includes links to the GDPR recitals. The explanatory notes to the European Union (Withdrawal Act) 2018 confirm that where legislation is converted under section 3, it is the text of the legislation itself which will form part of domestic legislation, and this will include the full text of any EU instrument (including its recitals). Accordingly, recitals will continue to be interpreted as they were prior to the UK’s exit from the EU. They will, as before, be capable of casting light on the interpretation to be given to a legal rule, but they will not themselves have the status of a legal rule. However, it stands to reason that – as the recitals themselves have not been amended – they will in places contain language and references to EU bodies and rules which no longer apply to the UK.

In this resource we link Articles of the UK GDPR to the corresponding recitals. In deciding which recitals correspond to which Articles of UK GDPR, we have drawn on the working document of the EU GDPR which the Information Commissioner had previously published in 2017.